POM Designates Matt Tomao as Customer Experience Manager to Oversee POMAdvantage and Client Satisfaction Initiatives
published on August 11, 2011 by Admin
New York, NY, August 30, 2011: Peace of Mind Technologies, LLC (POM), a leading commercial and residential security, audio/video and telecom/data integration company based in NYC, introduces POMAdvantage, an expanded customer service and support program. Matt Tomao, a seasoned veteran of POM, will spearhead the POMAdvantage initiative that covers all the technology solutions POM offers, including security, audio/video, telecom and more, and will ensure that POM’s client satisfaction goals are met.
Says Jon Ecker, President of Peace of Mind Technologies, “POMAdvantage guarantees our customers will never have to worry about their system being down or receiving unexpected bills for system malfunctions. POMAdvantage offers companies and individuals the “Peace of Mind” they need, which is the whole premise of our existence. We know system malfunctions can sometimes have serious consequences, such as a missed recording of a critical incident. POMAdvantage makes certain our customer’s technology solutions are working properly at all times. Additionally, our customers don’t have to worry about an unexpected expense in order to maintain or repair their system.”
Matt Tomao, POM’s newly appointed Customer Experience Manager, will oversee the POMAdvantage program. Matt will ensure all customers enrolled in POMAdvantage receive all of the unique benefits the program offers: 1) Unlimited Free Phone Support; 2) Unlimited Free On-Site Service Visits by POM’s Factory Trained, Certified Technicians; 3) No Charge Repair and Replacement for all POM installed equipment; 4) Priority Response and Expedited Support Assistance; 5) DVR Loaner Equipment; 6) Annual System Check- up; 7) Extended Customer Training and 8) Discounted Product and System Upgrades.
About Peace of Mind Technologies, LLC (POM):
Peace of Mind Technologies, LLC (POM) is New York’s premier systems integration company. Specializing in all types of technology solutions, including security, audio/video, telecom/data cabling and more, POM provides peace-of-mind, convenience and enjoyment. POM serves a combination of commercial and residential A-List clients throughout the New York metro area.
For more information about POM and the services they offer, visit www.pom-tec.com. You may also call 212.688.2767 to speak with POM directly. For media relations, please contact Leslie Stevens of Eclipse Marketing at firstname.lastname@example.org, or call Stevens at 949.363.5340.