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How Remote Video Monitoring Works

Any security client knows that in a big city like New York, remote video monitoring can be a highly valuable service. What a client might not know is whether this type of service will work for his or her property specifically. To make that decision, it’s important to fully understand how the service works. Here are some features of remote video monitoring that can further illustrate its utilization:

Intelligent camera detection

It’s not always feasible to have live security staff covering every inch of a property, which is why many sites choose to limit that live presence to high-traffic areas only. The problem with this is that it leaves other areas neglected, creating a perfect opportunity for criminal activity. Remote video monitoring can fill this gap with intelligent camera detection: surveillance technology that detects unusual activity based on preset standards and sends out a notification when necessary.

On hospital grounds, this is ideal for outdoor walkways where no security staff is present, or for hallway wings that need additional monitoring outside of regular business hours. On a school campus, the same applies. Schools, however, keep more limited schedules, so the after-hours component is even more valuable. It’s too easy for suspicious activity to go unseen, so having technology to detect that activity where and when it shouldn’t exist can be a game-changer for any facility.

Live agent voice-down capability

With a high-quality remote video monitoring configuration, a centralized monitoring center responds to signals transmitted by surveillance cameras. When motion is detected, the monitoring center receives a signal immediately and a live security agent examines the situation. This helps differentiate between something that isn’t a threat, such as a bird or squirrel, and something that is a threat, such as a person trespassing in the middle of the night.

In the case that a threat is identified, an agent can use voice-down technology on a speaker to warn the person that he or she is trespassing and that the police are on the way. In most cases, this will scare a person off before the situation escalates. This can all happen in a matter of mere seconds, wasting no time at all.

Other response options

Although the voice-down option is a valuable aspect of remote video monitoring, it is in no way mandatory. A client should be able to choose how the monitoring center will respond to a triggered event. For example, clients may ask for a notification with a video clip attached so their staff can decide which course of action to take. Every site is different, so it’s important that security integrators offering remote video monitoring in New York present prospective clients with multiple response options.

Remote surveillance patrols

Another component of remote video monitoring is a modern way of patrolling your premises. With remote patrol, a facility’s sensitive areas will have additional oversight at 30-minute intervals, 60-minute intervals, or during other scheduled times of the day or night. One common application for remote surveillance patrols is public events, but the service may be useful in a variety of scenarios.

To learn more about remote video monitoring in New York and New Jersey, contact POM Technologies

Peace Of Mind Technologies has delivered site-specific, cost-effective security solutions to facilities throughout the greater New York Metro area since 2002. We pride ourselves on our level of service, and we offer remote video monitoring throughout New York and New Jersey. Contact us at (212) 688-2767 or info@pom-tec.com to request a free security analysis, or reach out here.

Jon Ecker
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Jon Ecker

I am passionate about building companies that provide exciting and meaningful products and services to our loyal customers and partners.
Peace of Mind Technologies, LLC (POM) is New York’s premier systems integrator for security and surveillance technology.
Jon Ecker
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